Frequently Asked Questions

How do you save me money?
By offering the best exchange rates - We beat the banks! First Rate FX Ltd offers better rates than high street banks and we do not charge transfer fees and there are no commission charges with First Rate FX.

Is my money safe?
The close relationship between First Rate FX and Barclays Bank enables us to hold Client funds securely in specially designated Client accounts and to utilise Barclays on-line trading system to transmit same day payments with the utmost security

Are there any hidden charges?
No. Our service is totally transparent, the rate is all inclusive. There are no commission charges and no transfer fees.

How do I know my funds will arrive on time?
Funds will be transmitted on the agreed value date and you will be provided with written confirmation.

Are you regulated or monitored by a governing body?
Yes. We are fully compliant with HM Revenue and Customs and Money Laundering Regulations (MLR No. 12223022).  Company Registration No. 5610566 for England and Wales

Where are you based?
Our Head office is in the City of London, Located in Canary Wharf. We also have an office in Dubai on Sheikh Zayed Road and a Representative in Normandy, France. Please feel welcome to visit us at any of these locations.